DATA AND PRIVACY POLICY

Last updated: June 2025

At Hot Sauces Cartel Ltd, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

INFORMATION WE COLLECT

• Contact Information: Name, email address, phone number, delivery address
• Order Information: Purchase history, preferences, payment details (processed securely by our payment provider)
• Website Usage: Through Google Analytics – pages visited, time spent, device information
• Marketing Preferences: Newsletter subscriptions and communication preferences

HOW WE USE YOUR INFORMATION

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send marketing emails (only if you’ve opted in)
• Improve our website and products through analytics
• Comply with legal obligations

YOUR RIGHTS (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your data (“right to be forgotten”)
• Object to marketing communications
• Data portability

Contact us at hello@hotsaucescartel.co.uk to exercise these rights.

DATA SHARING

We never sell your data. We only share information with:

• Payment processors (for secure transactions)
• Shipping partners (for delivery)
• Email service providers (for communications)

COOKIES

We use essential cookies for website functionality and Google Analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.

CONTACT US

For privacy questions: hello@hotsaucescartel.co.uk  Hot Sauces Cartel Ltd 14 Gwydyr Road Bromley Kent BR2 0EX.